Alton College took the decision to outsource their ICT and partner with a company who could provide an innovative, cost effective and well managed solution. This solution needed to be agile enough to grow and develop over time to provide an exciting environment in which to engage students.
Although in-house resources offered a stable IT service provision, technical expertise was limited. Partnering with an expert in the field would, the college felt, give them the best opportunity to further develop their ICT.
European Electronique implemented a robust solution for the Managed Service consisting of a Central Service Desk providing offsite support, enabling the college to benefit from reduced costs through shared resources. Onsite remodeling of the workforce resulted in further cost savings for the college.
IT overheads were also reduced through the implementation of a number of cloud services such as Microsoft’s Office 365. This had a twofold effect, reducing the workload for the on-site team allowing them to provide a better level of support to the end user, while also reducing the overall cost of maintaining on-site services and hardware.
Although not an initial requirement in the tender, European Electronique also develops software for the College. One such development, the UCAS Interview System, has resulted in the restructure of the learning technologies within the college and the development of a software solutions team to create cost savings.