Oxfordshire County Council (OCC) was looking to appoint a supplier capable of providing hardware and IT services including device management and support across all Council offices.
The products required were client devices such as desktops, laptops, notebooks and printers with approximately 1,000 devices to be provided on an annual basis. The services included project management, imaging, configuration and installation of hardware, the refresh and disposal of existing equipment, support and maintenance including Disaster Recovery.
The chosen supplier was to provide a dedicated programme management, provide and maintain an asset register of the equipment installed, including information relating to software installed and legacy hardware, perform installation services as per the work schedules, include any change management and support the Council